PFS Reports Record Order Fulfillment Volume for Second Year in a Row
FY 2021 Operational Highlights
- Processed over
$3.2 billionin gross merchandise value through fulfillment activity.
- Shipped nearly 109 million units.
- Opened new fulfillment center in
- Expanded footprint in existing
Dallas-area fulfillment center. $1.7 billionprocessed through PFS’ order management platform.
- Processed over 118,000 orders and 434,000 units worth over
$6.7 millionthrough our RetailConnect omnichannel fulfillment product/platform.
“I’m extremely proud of our performance as we followed up a record order fulfillment volume year in 2020 with another in 2021, fueled by organic growth with many existing clients and new client implementations,” said
PFS also set a new single day record for orders fulfilled by eclipsing over 387,000 orders, representing an 18% increase compared to the previous record set during Cyber Week 2020.
“Across our organization, each department performed well to support our clients’ eCommerce operations during another COVID-challenged year. As we fulfilled orders, responded to customer inquiries, protected against fraud attacks, and processed orders through our order management platform, we met or exceeded performance expectations. I’m also especially excited about the results of our first full year of deployment of RetailConnect,” continued Thomann. “I am grateful for the effort our team put forth to achieve these record numbers, including setting a new single day record for orders fulfilled. As we progress into 2022, we will continue to help new and existing clients take advantage of a multi-node order fulfillment strategy. Fifteen PFS clients now ship from multiple PFS fulfillment centers, and we anticipate expanding our fulfillment center footprint and product offerings in the coming year to meet this trending demand.”
PFS, the business unit of
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Source: PFSweb, Inc.