BCBGMAXAZRIA Group Advances its Omni-Channel Strategy with DemandwareBURLINGTON, Mass.--(BUSINESS WIRE)--Jan. 28, 2015--
Demandware®,
Inc. (NYSE: DWRE), the industry-leading provider of
enterprise cloud commerce solutions, today announced that the
BCBGMAXAZRIA Group, one of America's leading design houses, expanded its
relationship with Demandware to advance its omni-channel commerce
strategy. The retailer launched the Demandware Digital
Store solution in nearly 180 BCBGMAXAZRIA stores throughout the U.S.
in just three months to equip store associates with the solution in time
for the holiday shopping season.
BCBGMAXAZRIA Group has over 700 retail boutiques worldwide, each serving
as a consummate showcase for women's ready-to-wear and accessory
collections. BCBGMAXAZRIA Group's brands, BCBGMAXAZRIA,
BCBGeneration
and Herve
Leger, initially launched on the Demandware platform in 2012 through
PFSweb, a Demandware
LINK End-to-End partner. The retailer migrated to Demandware from an
on-premise solution to gain greater flexibility and scalability and to
bring the brand experience to customers worldwide, while simultaneously
enhancing the in-store shopping experience.
With Demandware's Digital Store solution implemented by PFSweb,
BCBGMAXAZRIA's store associates have access to a collective inventory,
ensuring the customer can get the item they want, even if it's not
available in the store. Demandware's Digital Store solution also serves
as a consumer engagement tool, allowing store associates to have
one-on-one conversations with customers in the store, creating a
distinct and collaborative shopping experience.
"At BCBGMAXAZRIA, we are focused on our customer and how she experiences
our brand through engaging and exciting shopping experiences that are
tailored for her," said Alex Golshan, VP of omni-channel and
international ecommerce at BCBGMAXAZRIA Group. "We are working hard to
overcome internal channel P&L conflicts, align incentives to better
serve the customer and rapidly grow our business by leveraging inventory
across all channels including retail and wholesale. This is a
challenging journey which involved technologies from Demandware and
others as well as cultural changes across the organization."
Further building on the BCBGMAXAZRIA Group's omni-channel strategy, the
retailer is exploring additional capabilities with Demandware to create
a unified view of the customer shopping experience. Future plans include
the international rollout of Demandware's Digital Store solution in all
stores including the Herve Leger and BCBGeneration stores. BCBGMAXAZRIA
Group is also evaluating Demandware's distributed order management
technology, Order Center, which will give the retailer visibility into
their inventory in real-time and enable a "buy anywhere, service
anywhere, fulfill anywhere" experience to satisfy customer demands.
"The future of retail is about breaking down traditional silos and
bringing together the physical and digital worlds. Retailers that do
this successfully will find they can deliver enhanced customer shopping
experiences and increase store revenue," said Jeffrey Barnett, COO,
Demandware. "Our One Platform strategy enables retailers to advance
their omni-channel initiatives. By leveraging Demandware as its central
platform, BCBGMAXAZRIA Group can create personalized experiences for
each of its customers, regardless of where or how they choose to shop."
About BCBGMAXAZRIA Group
BCBG Max Azria Group, LLC: BCBGMAXAZRIA Group began with a single
idea to create a beautiful dress. Founded in 1989 by Designer,
Chairman and Chief Executive Officer Max Azria, BCBG was named for the
French phrase bon chic, bon genre, a Parisian slang meaning "good style,
good attitude." The brand embodies a true combination of European
sophistication and American spirit. The BCBGMAXAZRIA and BCBGMAXAZRIA
Runway labels are sold in 700 freestanding boutiques and shop-in-shops
at top department stores across the globe.
About PFSweb, Inc.
PFSweb (NASDAQ: PFSW) is a global provider of end-to-end eCommerce
solutions including digital agency and marketing services, technology
development services, business process outsourcing services and a
complete omni-channel technology ecosystem. The company provides these
solutions and services to major brand names and other companies seeking
to optimize every customer experience and enhance their traditional and
online business channels. PFSweb supports organizations across various
industries, including Procter & Gamble, L'Oreal, LEGO, Columbia
Sportswear, Ricoh, Roots Canada Ltd., Diageo, BCBGMAXAZRIA, T.J. Maxx,
the United States Mint, and many more. PFSweb is headquartered in Allen,
TX with additional locations in Tennessee, Mississippi, Minnesota,
Washington, New York, Canada, Belgium, London, Munich, and India. For
more information, please visit www.pfsweb.com
or download the free PFSweb IR App on your iPhone,
iPad or Android
device.
About Demandware
Demandware, the category defining leader of enterprise cloud commerce
solutions, empowers the world's leading retailers to continuously
innovate in our complex, consumer-driven world. Demandware's open cloud
platform provides unique benefits including seamless innovation, the
LINK ecosystem of integrated best-of-breed partners, and community
insight to optimize customer experiences. These advantages enable
Demandware customers to lead their markets and grow faster. For more
information, visit http://www.demandware.com,
call +1-888-553-9216 or email info@demandware.com.
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Source: Demandware
Contact:
Payal Patel Cudia
Demandware
781.425.1328
pcudia@demandware.com