View Filing Data

Document and Entity Information - shares	6 Months Ended
Document and Entity Information - shares	Jun. 30, 2012	Aug. 10, 2012
Document and Entity Information [Abstract]
Entity Registrant Name	PFSWEB INC
Entity Central Index Key	0001095315
Document Type	10-Q
Document Period End Date	Jun. 30, 2012
Amendment Flag	false
Document Fiscal Year Focus	2012
Document Fiscal Period Focus	Q2
Current Fiscal Year End Date	--12-31
Entity Filer Category	Smaller Reporting Company
Entity Common Stock, Shares Outstanding		12,781,225

Consolidated Balance Sheets - USD ($) $ in Thousands	Jun. 30, 2012	Dec. 31, 2011
CURRENT ASSETS:
Cash and cash equivalents	$ 17,107	$ 17,695
Restricted cash	728	827
Accounts receivable, net of allowance for doubtful accounts of $656 and $663 at June 30 , 2012 and December 31, 2011, respectively	39,172	52,679
Inventories, net of reserves of $1,677 and $1,555 at June 30, 2012 and December 31, 2011, respectively	27,060	30,487
Other receivables	7,983	11,915
Prepaid expenses and other current assets	4,335	4,697
Total current assets	96,385	118,300
PROPERTY AND EQUIPMENT, net	25,574	14,945
OTHER ASSETS	3,052	3,127
Total assets	125,011	136,372
CURRENT LIABILITIES:
Current portion of long-term debt and capital lease obligations	19,196	23,939
Trade accounts payable	35,658	48,544
Deferred revenue	7,365	6,766
Accrued expenses	19,023	18,657
Total current liabilities	81,242	97,906
LONG-TERM DEBT AND CAPITAL LEASE OBLIGATIONS, less current portion	6,284	3,583
DEFERRED REVENUE	5,112	5,908
DEFERRED RENT	5,571	901
Total liabilities	98,209	108,298
COMMITMENTS AND CONTINGENCIES
SHAREHOLDERS' EQUITY:
Preferred stock, $1.00 par value; 1,000,000 shares authorized; none issued and outstanding
Common stock, $0.001 par value; 35,000,000 shares authorized; 12,812,386 and 12,782,907 shares issued at June 30, 2012 and December 31, 2011, respectively; and 12,789,325 and 12,764,546 shares outstanding at June 30, 2012 and December 31, 2011, respectively	13	13
Additional paid-in capital	105,399	104,645
Accumulated deficit	(79,691)	(77,898)
Accumulated other comprehensive income	1,178	1,399
Treasury stock at cost, 23,061 and 18,361 shares at June 30, 2012 and December 31, 2011, respectively	(97)	(85)
Total shareholders' equity	26,802	28,074
Total liabilities and shareholders' equity	$ 125,011	$ 136,372

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2012	Dec. 31, 2011
Consolidated Balance Sheets [Abstract]
Allowance for doubtful accounts	$ 656	$ 663
Inventories reserves	$ 1,677	$ 1,555
Preferred stock, par value	$ 1.00	$ 1.00
Preferred stock, shares authorized	1,000,000	1,000,000
Preferred stock, shares issued
Preferred stock, shares outstanding
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	35,000,000	35,000,000
Common stock, shares issued	12,812,386	12,782,907
Common stock, shares outstanding	12,789,325	12,764,546
Treasury stock, shares	23,061	18,361

Interim Consolidated Statements of Operations (Unaudited) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
REVENUES:
Product revenue, net	$ 29,557	$ 38,799	$ 64,282	$ 84,082
Service fee revenue	28,384	20,970	56,762	39,870
Pass-through revenue	10,819	8,239	22,228	16,445
Total revenues	68,760	68,008	143,272	140,397
COSTS OF REVENUES:
Cost of product revenue	27,397	35,411	59,253	77,877
Cost of service fee revenue	20,340	15,795	41,599	29,578
Cost of pass-through revenue	10,819	8,239	22,228	16,445
Total costs of revenues	58,556	59,445	123,080	123,900
Gross profit	10,204	8,563	20,192	16,497
SELLING, GENERAL AND ADMINISTRATIVE EXPENSES, including stock based compensation expense of $366 and $399 in the three months ended June 30, 2012 and 2011, respectively and $706 and $709 in the six months ended June 30, 2012 and 2011, respectively	10,260	9,430	21,160	18,718
Loss from operations	(56)	(867)	(968)	(2,221)
INTEREST EXPENSE, net	258	270	522	461
Loss from continuing operations before income taxes	(314)	(1,137)	(1,490)	(2,682)
INCOME TAX EXPENSE	194	95	303	230
LOSS FROM CONTINUING OPERATIONS	(508)	(1,232)	(1,793)	(2,912)
INCOME (LOSS) FROM DISCONTINUED OPERATIONS, NET OF TAX		14		(589)
NET LOSS	$ (508)	$ (1,218)	$ (1,793)	$ (3,501)
LOSS PER SHARE FROM CONTINUING OPERATIONS:
Basic	$ (0.04)	$ (0.10)	$ (0.14)	$ (0.23)
Diluted	(0.04)	(0.10)	(0.14)	(0.23)
LOSS PER SHARE FROM DISCONTINUED OPERATIONS:
Basic	0.00	0.00	0.00	(0.05)
Diluted	0.00	0.00	0.00	(0.05)
NET LOSS PER SHARE:
Basic	(0.04)	(0.10)	(0.14)	(0.28)
Diluted	$ (0.04)	$ (0.10)	$ (0.14)	$ (0.28)
WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING:
Basic	12,783	12,567	12,774	12,418
Diluted	12,783	12,567	12,774	12,418
COMPREHENSIVE LOSS:
Net loss	$ (508)	$ (1,218)	$ (1,793)	$ (3,501)
Foreign currency translation adjustment	(496)	190	(221)	785
TOTAL COMPREHENSIVE LOSS	$ (1,004)	$ (1,028)	$ (2,014)	$ (2,716)

Interim Consolidated Statements of Operations (Parenthetical) (Unaudited) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011
Interim Consolidated Statements of Operations [Abstract]
Stock based compensation expense	$ 366	$ 399	$ 706	$ 709

Interim Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$ (1,793)	$ (3,501)
Loss from discontinued operations		(589)
Loss from continuing operations	(1,793)	(2,912)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	4,332	3,038
Provision for doubtful accounts	21	22
Provision for excess and obsolete inventory	169	17
Deferred income taxes	(3)	32
Stock-based compensation expense	706	709
Changes in operating assets and liabilities:
Restricted cash	(200)	75
Accounts receivable	13,310	4,987
Inventories, net	3,031	(2,540)
Prepaid expenses, other receivables and other assets	4,174	1,568
Deferred rent	5,306	(9)
Accounts payable, deferred revenue and accrued expenses	(12,938)	(5,369)
Net cash provided by (used in) continuing operating activities	16,115	(382)
Net cash provided by discontinued operating activities		1,254
Net cash provided by operating activities	16,115	872
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchases of property and equipment	(9,371)	(4,016)
Proceeds from sale of eCOST subsidiary		2,327
Net cash used in investing activities	(9,371)	(1,689)
CASH FLOWS FROM FINANCING ACTIVITIES:
Net proceeds from issuance of common stock	48	1,574
Purchase of treasury stock	(12)
Decrease in restricted cash	299	511
Payments on capital lease obligations	(737)	(488)
Payments on debt, net	(6,827)	(537)
Net cash provided by (used in) financing activities	(7,229)	1,060
EFFECT OF EXCHANGE RATES ON CASH AND CASH EQUIVALENTS	(103)	286
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS	(588)	529
CASH AND CASH EQUIVALENTS, beginning of period	17,695	18,430
CASH AND CASH EQUIVALENTS, end of period	17,107	18,959
Non-cash investing and financing activities:
Property and equipment acquired under debt and capital leases	$ 5,597	$ 685

Overview and Basis of Presentation

6 Months Ended

Jun. 30, 2012

Overview and Basis of Presentation [Abstract]

OVERVIEW AND BASIS OF PRESENTATION

1.	*OVERVIEW AND BASIS OF PRESENTATION*

PFSweb, Inc. and its subsidiaries are collectively referred to as the “Company;” “Supplies Distributors” refers to Supplies Distributors, Inc. and its subsidiaries; “Retail Connect” refers to PFSweb Retail Connect, Inc.; and “PFS” refers to Priority Fulfillment Services, Inc. and its subsidiaries and affiliates, excluding Supplies Distributors and Retail Connect. In connection with the sale of certain of the assets of eCOST.com, Inc. (“eCOST”) described below, the name of eCOST was changed to PFSweb Retail Connect, Inc. in March 2011.

PFS Overview

PFS is an international business process outsourcing provider of end-to-end eCommerce solutions to major brand name companies seeking to optimize their supply chain and to enhance their traditional and online business channels and initiatives in the United States, Canada, and Europe. PFS offers a broad range of service offerings that include digital marketing, eCommerce technologies, order management, customer care, logistics and fulfillment, financial management and professional consulting.

Supplies Distributors Overview

Supplies Distributors and PFS operate under distributor agreements with Ricoh Company Limited and Ricoh Production Print Solutions, a strategic business unit within the Ricoh Family Group of Companies, (collectively hereafter referred to as “Ricoh”) under which Supplies Distributors acts as a distributor of various Ricoh products. Substantially all of Supplies Distributors’ revenue is generated by its sale of product purchased from Ricoh.

Supplies Distributors has obtained financing that allows it to fund the working capital requirements for the sale of primarily Ricoh products. Pursuant to the transaction management services agreements between PFS and Supplies Distributors, PFS provides to Supplies Distributors transaction management and fulfillment services, such as managed web hosting and maintenance, procurement support, web-enabled customer contact center services, customer relationship management, financial services including billing and collection services, information management, and international distribution services. Supplies Distributors does not have its own sales force and relies upon Ricoh’s sales force and product demand generation activities for its sale of Ricoh products. Supplies Distributors sells its products in the United States, Canada and Europe.

All of the agreements between PFS and Supplies Distributors were made in the context of a related party relationship and were negotiated in the overall context of PFS’ and Supplies Distributors’ arrangement with Ricoh. Although management believes the terms of these agreements are generally consistent with those of an arm’s length transaction, there can be no assurance that the prices charged to or by each company under these arrangements are not higher or lower than the prices that may be charged by, or to, unaffiliated third parties for similar services. All of these transactions are eliminated upon consolidation.

eCOST Overview

Until February 2011 the Company operated eCOST primarily as a multi-category online discount retailer of new, “close-out” and recertified brand-name merchandise, which sold products primarily to customers in the United States. In February 2011, the Company sold substantially all of the inventory and certain intangible assets of the eCOST discount retailer business unit for a cash purchase price of $2.3 million (before expenses of approximately $0.2 million) and the assumption by the purchaser of certain limited liabilities of eCOST. The purchase price represented approximately $1 million for inventory and the balance for the intangible assets. In connection with the closing of this business unit, the Company incurred exit costs of approximately $0.4 million related to employee termination costs, excess property and equipment and certain contract termination costs. The Company also recorded approximately $0.3 million in early exit costs associated with an eCOST facility. For the six months ended June 30, 2011, the Company reported the operating results of the eCOST discount retailer business unit, excluding costs expected to continue to occur in the future, as discontinued operations. The remaining assets and business operations of eCOST are conducted under the name PFSweb Retail Connect and continue to provide certain services, primarily under a product ownership based model, to certain of the Company’s client relationships on an ongoing basis.

Basis of Presentation

The unaudited interim condensed consolidated financial statements as of June 30, 2012, and for the three and six months ended June 30, 2012 and 2011, have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) and are unaudited. Certain information and note disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) have been condensed or omitted pursuant to the rules and regulations promulgated by the SEC. In the opinion of management and subject to the foregoing, the unaudited interim consolidated financial statements of the Company include all adjustments necessary for a fair presentation of the Company’s financial position as of June 30, 2012, its results of operations for the three and six months ended June 30, 2012 and 2011 and its cash flows for the six months ended June 30, 2012 and 2011. Results of the Company’s operations for interim periods may not be indicative of results for the full fiscal year.

Certain prior period data on the balance sheet and statement of cash flows has been reclassified to conform to the current year presentation of long-term deferred rent and deferred revenue, each of which was previously classified as other liabilities. These reclassifications had no effect on previously reported net income (loss) or total shareholders’ equity.

Significant Accounting Policies (Policies)	6 Months Ended
Significant Accounting Policies (Policies)	Jun. 30, 2012
Significant Accounting Policies [Abstract]
Principles of Consolidation	*Principles of Consolidation* All intercompany accounts and transactions have been eliminated in consolidation.
Use of Estimates	*Use of Estimates* The preparation of consolidated financial statements and related disclosures in conformity with U.S. GAAP requires management to make judgments, estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and disclosure of contingent assets and liabilities. The recognition and allocation of certain revenues and selling, general and administrative expenses in these consolidated financial statements also require management estimates and assumptions. Estimates and assumptions about future events and their effects cannot be determined with certainty. The Company bases its estimates on historical experience and on various other assumptions believed to be applicable and reasonable under the circumstances. These estimates may change as new events occur, as additional information is obtained and as the operating environment changes. These changes have been included in the consolidated financial statements as soon as they became known. In addition, management is periodically faced with uncertainties, the outcomes of which are not within its control and will not be known for prolonged periods of time. These uncertainties are discussed in this report and in the Company’s Annual Report on Form 10-K for the year ended December 31, 2011 in the section entitled “Risk Factors.” Based on a critical assessment of accounting policies and the underlying judgments and uncertainties affecting the application of those policies, management believes the Company’s consolidated financial statements are fairly stated in accordance with U.S. GAAP and provide a fair presentation of the Company’s financial position, results of operations and cash flows for all periods presented.
Investment in Affiliates	*Investment in Affiliates* PFS has made advances to Supplies Distributors that are evidenced by a Subordinated Demand Note (the “Subordinated Note”). Under the terms of certain of the Company’s debt facilities, the outstanding balance of the Subordinated Note cannot be increased to more than $5.0 million or decreased to less than $3.5 million without prior approval of certain of the Company’s lenders. As of June 30, 2012 and December 31, 2011, the outstanding balance of the Subordinated Note was $3.5 million. The Subordinated Note is eliminated in the Company’s consolidated financial statements. PFS has also made advances to Retail Connect, which aggregated $11.2 million and $11.1 million as of June 30, 2012 and December 31, 2011, respectively. Certain terms of the Company’s debt facilities provide that the total advances to Retail Connect may not be less than $2.0 million without prior approval of Retail Connect’s lender, if needed. PFS has received the approval of its lender to advance incremental amounts to certain of its subsidiaries and/or affiliates, including Retail Connect, if needed, subject to certain financial covenants, as defined. PFSweb, Inc. has also advanced to Retail Connect an additional $8.0 million and $7.9 million as of June 30, 2012 and December 31, 2011, respectively. All of these advances are eliminated in the Company’s consolidated financial statements. As of June 30, 2012, PFSweb, Inc. has approximately $5.5 million available to be advanced to Retail Connect and/or other subsidiaries.
Concentration of Business and Credit Risk	*Concentration of Business and Credit Risk* The Company’s service fee revenue is generated under contractual service fee relationships with multiple client relationships. No service fee client or product revenue customer exceeded 10% of the Company’s consolidated total revenues during the six months ended June 30, 2012 or 2011. The Company currently anticipates that one or more of these clients, and other clients, will reduce the level of services or terminate their relationship with the Company during the next twelve months. The Company has provided certain collateralized guarantees of its subsidiaries’ financings and credit arrangements. These subsidiaries’ ability to obtain financing on similar terms would be significantly impacted without these guarantees. The Company has multiple arrangements with International Business Machines Corporation (“IBM”) and Ricoh and is dependent upon the continuation of such arrangements. These arrangements, which are critical to the Company’s ongoing operations, include Supplies Distributors’ distributor agreements and certain of Supplies Distributors’ working capital financing agreements. Substantially all of Supplies Distributors’ revenue is generated by its sale of product purchased from Ricoh. Supplies Distributors also relies upon Ricoh’s sales force and product demand generation activities and the discontinuance of such services would have a material impact upon Supplies Distributors’ business. In addition, Supplies Distributors has product sales to IBM and Ricoh business affiliates. Ricoh has advised Supplies Distributors that, as a result of the ongoing restructuring of its Ricoh business, it has begun, and will continue, to implement certain operational changes in the sale and distribution of Ricoh products. The changes have resulted, and are expected to continue to result, in reduced revenues and profitability for Supplies Distributors in 2012.
Inventories	*Inventories* Inventories (all of which are finished goods) are stated at the lower of weighted average cost or market. The Company establishes inventory reserves based upon estimates of declines in values due to inventories that are slow moving or obsolete, excess levels of inventory or values assessed at lower than cost. Supplies Distributors assumes responsibility for slow-moving inventory under its Ricoh distributor agreements, subject to certain termination rights, but has the right to return product rendered obsolete by engineering changes, as defined. In the event PFS, Supplies Distributors and Ricoh terminate the distributor agreements, the agreements provide for the parties to mutually agree on a plan of disposition of Supplies Distributors’ then existing inventory.
Operating Leases	*Operating Leases* The Company leases certain real estate for its warehouse, call center and corporate offices, as well as certain equipment under non-cancelable operating leases that expire at various dates through 2022. Management expects that, in the normal course of business, leases that expire will be renewed or replaced by other similar leases. The Company recognizes escalating lease payments on a straight-line basis over the term of each respective lease with the difference between cash payments and rent expense recognized being recorded as deferred rent in the accompanying consolidated balance sheets.
Property and Equipment	*Property and Equipment* The Company’s property held under capital leases amount to approximately $5.7 million and $3.4 million, net of accumulated amortization of approximately $1.8 million and $1.6 million, at June 30, 2012 and December 31, 2011, respectively. Depreciation and amortization expense related to capital leases during the six months ended June 30, 2012 and 2011 was $1.0 million and $0.5 million, respectively. In addition, during 2012, PFS incurred approximately $6.0 million of leasehold improvements at certain of its leased facilities that will be amortized over the lease terms and were primarily financed via tenant allowances that will also be amortized over the lease terms.
Income Taxes	*Income Taxes* The Company records a tax provision primarily associated with state income taxes and its Supplies Distributors subsidiary’s international operations. The Company has recorded a valuation allowance for the majority of its net deferred tax assets.
Cash Paid for Interest and Taxes	*Cash Paid for Interest and Taxes* The Company made payments for interest of approximately $0.5 million in each of the six months ended June 30, 2012 and 2011. Income taxes of approximately $0.3 million were paid by the Company during each of the six months ended June 30, 2012 and 2011, respectively.
Impact of Recently Issued Accounting Standards	*Impact of Recently Issued Accounting Standards* In December 2011, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2011-12, Comprehensive Income (Topic 220), Deferral of the Effective Date for Amendments to the Presentation of Reclassifications of Items Out of Accumulated Other Comprehensive Income in Accounting Standards Update No. 2011-05. This ASU deferred the ASU 2011-05 requirement that companies present reclassification adjustments for each component of accumulated other comprehensive income (“AOCI”) in both net income and other comprehensive income on the face of the financial statements. Companies are still required to present reclassifications out of AOCI on the face of the financial statements or disclose those amounts in the notes to the financial statements. This ASU also defers the requirement to report reclassification adjustments in interim periods. This ASU is effective for interim and annual periods beginning after December 15, 2011 and is to be applied retrospectively. The Company’s adoption of this update did not have a material impact on the consolidated financial statements. In June 2011, the FASB issued ASU 2011-05, Comprehensive Income (Topic 220): Presentation of Comprehensive Income. This update requires that all nonowner changes in stockholders’ equity be presented in either a single continuous statement of comprehensive income or in two separate but consecutive statements. This ASU is effective for interim and annual periods beginning after December 15, 2011 and is to be applied retrospectively. The Company’s adoption of this update did not have a material impact on the consolidated financial statements.

Overview and Basis of Presentation (Details) - USD ($) $ in Thousands	3 Months Ended	6 Months Ended
	Jun. 30, 2011	Jun. 30, 2011
Overview and Basis of Presentation (Textual) [Abstract]
Expenses for cash purchase	$ 72	$ 7,391
eCOST Overview [Member]
Overview and Basis of Presentation (Textual) [Abstract]
Price of inventory and intangible assets sold		2,300
Expenses for cash purchase		200
Price of inventory sold		1,000
Employee termination costs		400
Exit costs associated with an eCOST facility		$ 300

Significant Accounting Policies (Details)	6 Months Ended
Significant Accounting Policies (Details)	Jun. 30, 2012	Jun. 30, 2011
Summary of nonaffiliated customer and client concentrations
Product revenue net percentage of product revenue customer 1	14.00%	15.00%
Product revenue net percentage of product revenue customer 2	10.00%	11.00%
Service fee revenue net percentage of service fee revenue client 1	16.00%	14.00%
Service fee revenue net percentage of service fee revenue client 2	15.00%	14.00%

Significant Accounting Policies (Details Textual) $ in Millions	6 Months Ended		12 Months Ended
	Jun. 30, 2012 USD ($) Customer	Jun. 30, 2011 USD ($)	Dec. 31, 2011 USD ($) Customer
Significant Accounting Policies (Textual) [Abstract]
Subordinated Note receivable	$ 3.5		$ 3.5
Capital leases	5.7		3.4
Significant Accounting Policies (Additional Textual) [Abstract]
Subordinated Note receivable	3.5		3.5
Approximated advances retail connect	5.5
Accumulated amortization	1.8		$ 1.6
Depreciation and amortization related to capital leases	1.0	$ 0.5
Payments for interest	0.5	0.5
Income taxes	$ 0.3	$ 0.3
Number of customer having greater than specified percentage of accounts receivable \| Customer	0		0
PFS [Member]
Significant Accounting Policies (Textual) [Abstract]
Advances to retail connect	$ 11.2		$ 11.1
PFSweb [Member]
Significant Accounting Policies (Textual) [Abstract]
Advances to retail connect	8.0		$ 7.9
Leasehold Improvements [Member]
Significant Accounting Policies (Textual) [Abstract]
Capital leases	6.0
Maximum [Member]
Significant Accounting Policies (Textual) [Abstract]
Subordinated Note receivable	5.0
Significant Accounting Policies (Additional Textual) [Abstract]
Subordinated Note receivable	5.0
Minimum [Member]
Significant Accounting Policies (Textual) [Abstract]
Subordinated Note receivable	3.5
Advances to retail connect	$ 2.0
Minimum percentage of revenue accounted for major customers	10.00%	10.00%
Significant Accounting Policies (Additional Textual) [Abstract]
Subordinated Note receivable	$ 3.5

Net Loss Per Common Share (Details) - shares shares in Millions	6 Months Ended
	Jun. 30, 2012	Jun. 30, 2011
Stock Option [Member]
Net Loss Per Common Share (Textual) [Abstract]
Anti-dilutive stock options diluted net loss per share	2.1	2.4

Vendor Financing (Details) - USD ($) $ in Thousands	Jun. 30, 2012	Dec. 31, 2011
Inventory and working capital financing agreements:
Total	$ 15,901	$ 27,262
United States [Member]
Inventory and working capital financing agreements:
Total	$ 15,901	18,119
Europe [Member]
Inventory and working capital financing agreements:
Total		$ 9,143

Vendor Financing (Details Textual) € in Millions, $ in Millions	6 Months Ended
	Jun. 30, 2012 USD ($)	Jun. 30, 2012 EUR (€)	Jun. 30, 2012 USD ($)	Dec. 31, 2011 USD ($)
Inventory and Working Capital Financing Agreement (Textual) [Abstract]
Subordinated Note receivable			$ 3.5	$ 3.5
Supplies Distributors [Member]
Inventory and Working Capital Financing Agreement (Textual) [Abstract]
Subordinated Note receivable			3.5
Borrowings under the credit facility	3.00%
Asset-based credit facility			25.0
United States [Member] \| IBM Credit LLC [Member] \| Supplies Distributors [Member]
Inventory and Working Capital Financing Agreement (Textual) [Abstract]
Maximum financing receivable capacity through agreement thereafter	$ 20.0
Notice period time to exit from the agreement	90 days
Available credit			0.8
Subordinated Note receivable			3.5
Minimum shareholders' equity required to maintain			$ 18.0
Borrowings under the credit facility	3.75%
Credit facility accrue interest, prime rate plus		0.50%	0.50%
Europe [Member] \| IBM Belgium [Member] \| Supplies Distributors' European [Member]
Inventory and Working Capital Financing Agreement (Textual) [Abstract]
Asset-based credit facility		€ 10.0	$ 12.6

Debt and Capital Lease Obligations (Details) - USD ($) $ in Thousands	Jun. 30, 2012	Dec. 31, 2011
Summary of outstanding debt and capital lease obligations
Total	$ 25,480	$ 27,522
Less current portion of long-term debt	19,196	23,939
Long-term debt, less current portion	6,284	3,583
Supplies Distributors [Member]
Summary of outstanding debt and capital lease obligations
Total	5,607	7,245
PFS [Member]
Summary of outstanding debt and capital lease obligations
Total	10,845	12,044
Credit Facility - Retail Connect [Member]
Summary of outstanding debt and capital lease obligations
Total
Factoring agreement, Europe [Member]
Summary of outstanding debt and capital lease obligations
Total	566	2,373
Taxable revenue bonds [Member]
Summary of outstanding debt and capital lease obligations
Total		800
Master lease agreements [Member]
Summary of outstanding debt and capital lease obligations
Total	7,363	3,886
Other [Member]
Summary of outstanding debt and capital lease obligations
Total	$ 1,099	$ 1,174

Segment Information (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
Segment Information (Details) - USD ($) $ in Thousands	Jun. 30, 2012	Jun. 30, 2011	Jun. 30, 2012	Jun. 30, 2011	Dec. 31, 2011
Summary of product revenue by segments
Revenues (in thousands):	$ 68,760	$ 68,008	$ 143,272	$ 140,397
Income (loss) from continuing operations (in thousands):	(508)	(1,232)	(1,793)	(2,912)
Depreciation and amortization (in thousands):	2,190	1,543	4,332	3,038
Purchases of property and equipment	1,811	2,656	(9,371)	(4,016)
Assets (in thousands):	125,011		125,011		$ 136,372
PFS [Member]
Summary of product revenue by segments
Revenues (in thousands):	40,327	30,798	81,576	59,568
Income (loss) from continuing operations (in thousands):	(700)	(1,729)	(2,350)	(3,648)
Depreciation and amortization (in thousands):	2,166	1,536	4,292	3,024
Purchases of property and equipment	1,797	2,639	9,282	3,996
Assets (in thousands):	84,228		84,228		83,097
Business and Retail Connect [Member]
Summary of product revenue by segments
Revenues (in thousands):	29,557	38,799	64,282	84,082
Income (loss) from continuing operations (in thousands):	192	497	557	736
Depreciation and amortization (in thousands):	24	7	40	14
Purchases of property and equipment	14	17	89	20
Assets (in thousands):	53,721		53,721		66,740
Eliminations [Member]
Summary of product revenue by segments
Revenues (in thousands):	(1,124)	$ (1,589)	(2,586)	$ (3,253)
Assets (in thousands):	$ (12,938)		$ (12,938)		$ (13,465)

Commitments and Contingencies (Details)	Apr. 30, 2010 USD ($)
Commitments and Contingencies (Textual) [Abstract]
eCOST deposit account	$ 620,000

Discontinued Operations (Details) - USD ($) $ in Thousands	3 Months Ended	6 Months Ended
Discontinued Operations (Details) - USD ($) $ in Thousands	Jun. 30, 2011	Jun. 30, 2011
Consolidated statements of operations for the discontinued eCOST operations
Revenue, net	$ 86	$ 6,811
Expenses	72	7,391
Loss before provision for income taxes	14	(580)
Provision for income taxes		(9)
Discontinued operations, net of income taxes	$ 14	$ (589)

Discontinued Operations (Details Textual) - USD ($) $ in Thousands	3 Months Ended	6 Months Ended
	Jun. 30, 2011	Jun. 30, 2011
Discontinued Operations (Textual) [Abstract]
Expenses	$ 72	$ 7,391
Discontinued Operations [Member]
Discontinued Operations (Textual) [Abstract]
Price of assets sold		2,300
Expenses		$ 200